Because of the nature of our products, all sales are final on orders that have already shipped and we cannot offer refunds or accept returns. 

However, we take pride in the quality and craftsmanship of our products. If you encounter any issues due to a product defect or shipping mistake, please contact us right away. Reach out to our customer support team within 7 days of receiving your order, and we will work swiftly to resolve the matter. Be sure to include your order number and photos of the issue to help us assist you more efficiently.

At DripFlavors, we’re dedicated to ensuring your satisfaction. While we can’t process returns or refunds, we will always go the extra mile to address concerns related to defects or shipping errors. We appreciate your understanding and support of DripFlavors!

For customer support, please email Support@DripFlavors.com

Damages and Issues
Please inspect your items as soon as they arrive and contact us immediately if you find any defects or damages. We’ll assess the issue and make sure it’s resolved.

Refunds
If you’re eligible for a refund due to damage or defects, the amount will be credited back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at Support@DripFlavors.com

 

Shipping

Dripflavors.com orders are usually shipped same day, we offer $5.99 flat rate shipping and free shipping for orders over $70  

 

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. By accessing or using this site, you agree to be bound by these terms and conditions and all applicable laws. If you do not agree with these terms, please refrain from using the site.

We reserve the right to hold any order suspected of credit fraud.

We may contact you to verify your order details and/or confirm your age.

By purchasing items from DripFlavors, you confirm that you are at least 21 years old and that the products you purchase are intended for adults over the legal smoking age. You also acknowledge that you are using this website and the products at your own risk. We reserve the right to refuse or refund any order.

Warranty Disclaimer

The content on this site is provided “as is” without any warranties, express or implied. To the fullest extent allowed by law, DripFlavors disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. DripFlavors does not guarantee uninterrupted access to the site or error-free performance. We do not guarantee that the site is free from viruses or other harmful components. The site may contain inaccuracies, and we do not make any representations regarding the materials’ accuracy, timeliness, or reliability. Some jurisdictions do not permit the exclusion of warranties, so the above limitations may not apply.

Limitation of Liability

DripFlavors is not liable for any special, incidental, or consequential damages resulting from the use of this site or products, even if we have been advised of the possibility of such damages. In some cases, liability limitations or exclusions may not apply.

Typographical Errors

If a DripFlavors product is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed for that product. If your credit card has been charged for an incorrect price, we will issue a refund.

Term; Termination

These terms are applicable as soon as you access the site. We may change or update these terms at any time without notice. Provisions related to copyrights, trademarks, limitations of liability, and indemnification will survive termination of these terms.

Notice

DripFlavors may notify you via email, a general notice on the site, or other reliable means using the contact details you provided.

Privacy Policy

At DripFlavors, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard the personal information you provide when you visit our website. We value your privacy, and any personal data you provide will only be used in accordance with this policy. We may update this policy periodically, so we recommend reviewing this page regularly to stay informed of any changes.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: such as your name and contact details (email address)
• Demographic Information: including your postal code, preferences, and interests
• Other Relevant Information: related to customer surveys, offers, or promotional activities

For a full list of cookies we use, please refer to the "List of Cookies We Collect" section.

How We Use Your Information

We collect this information to better understand your needs and to provide a more personalized service. Specifically, we use your information for the following purposes:

• To maintain internal records
• To improve the quality of our products and services
• To send promotional emails regarding new products, special offers, or other updates that we think may be of interest to you based on the contact information you’ve provided
• To conduct market research and surveys
• To tailor the website content according to your preferences

We may contact you through email, phone, fax, or regular mail for these purposes.

 

Contact Information

DripFlavors

619-884-8235

Support@DripFlavors.com

 111541 Woodside Ave

Santee, CA 92071